These Terms and Conditions ("Agreement" or "Terms") are entered into by and between Spinsahara Casino (referred to as "we," "us," or "our") and you, the user (referred to as "you" or "user"). By accessing or using our platform, services, and content, you agree to be bound by these Terms. Please read them carefully before proceeding.
Acceptance of the Terms
By creating an account, making a deposit, placing a bet, or playing any game on our platform, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree with these Terms, please exit our website immediately.
Eligibility Requirements
To use our services, you must be at least 18 years old (or the minimum age required in your jurisdiction). You must also comply with all applicable laws and regulations in your country or region.
Geographic Restrictions
We reserve the right to restrict access to our platform based on your location. Users from certain countries may not be eligible for our services due to local regulations or licensing restrictions. We strive to provide access to as many users as possible but cannot guarantee availability everywhere.
Account Registration Rules
To create an account, you must provide accurate and complete information about yourself, including your name, address, email, phone number, and date of birth. You are responsible for maintaining the accuracy of this information and notifying us promptly in case of any changes. You can only register one account per user.
One-account-per-user Policy
Each user is entitled to create only one account on our platform. Users found creating multiple accounts will have all accounts suspended or terminated, without exception.
Identity Verification and KYC
We reserve the right to verify your identity at any time before processing withdrawals or providing services. This may involve requesting additional documentation or information from you, such as a passport, driver's license, or utility bill. You agree to provide accurate identification documents promptly upon request.
Account Accuracy Obligations
You are responsible for maintaining the accuracy of your account details and updating them in case of any changes. Failure to comply with this requirement may result in suspended or terminated access to our services.
Account Security Responsibilities
You are solely responsible for keeping your login credentials secure, including your username, password, and email address associated with your account. You agree not to share these credentials with anyone else or use them on multiple devices without authorization from us.
Restricted Behaviour and Prohibited Activities
We reserve the right to restrict or ban users who engage in abusive behavior, such as spamming, harassment, or excessive betting. Users found engaging in any prohibited activity will have their accounts suspended or terminated immediately, without warning or exception.
Multi-Accounting and Fraud Prevention
We take a zero-tolerance approach to multi-accounting and fraudulent activities on our platform. Any user suspected of creating multiple accounts for the purpose of committing fraud will be prosecuted under applicable laws and regulations. We reserve the right to request documentation from users who exhibit suspicious behavior, including but not limited to bank statements or ID.
Bonus and Promotion Rules
All bonuses and promotions offered by us are subject to these Terms and our bonus policy. Please refer to our bonus terms for specific requirements and restrictions on each offer.
Wagering and Gameplay Conditions
We reserve the right to modify wagering conditions, game rules, and gameplay mechanics at any time without notice to ensure fairness, security, and compliance with applicable regulations.
Bonus Abuse Prevention
Users found abusing bonuses or engaging in bonus abuse will have all accounts suspended or terminated immediately, without exception. Bonus abuse includes but is not limited to making deposits solely for the purpose of claiming a bonus or using external tools to manipulate gameplay.
Deposits and Withdrawals
You agree that we may request additional verification documentation before processing withdrawals from your account. We reserve the right to modify deposit and withdrawal terms at any time without notice to comply with applicable regulations.
Verification Before Withdrawals
We require all users to verify their identities before making a withdrawal. This ensures our compliance with anti-money laundering laws (AML) and know-your-customer requirements (KYC).
Processing and Review Procedures
All withdrawals are processed in accordance with the specified timeframe, which may be subject to review by us or any relevant authorities.
Responsible Gambling Expectations
We strive to provide a safe gaming environment for all users. You agree not to participate in excessive betting or engage in behavior that might indicate problem gambling.
Self-Exclusion and Account Restrictions
Users can self-exclude themselves from our platform at any time by contacting us through support channels. We reserve the right to suspend or terminate your account without prior notice if you fail to comply with applicable regulations, including but not limited to those regarding excessive betting or fraud prevention.
Game Fairness and RNG Systems
We maintain strict compliance with all relevant laws and regulations governing fair gaming practices on our platform, using Random Number Generators (RNGs) that are certified by a reputable testing authority. Our games operate fairly at all times.
Technical Interruptions or Voided Gameplay
We reserve the right to suspend gameplay during technical interruptions for maintenance purposes. Any bets placed during this time will be void and credited back into your account upon request.
Suspension or Closure of Accounts
Your account may be suspended or terminated due to non-compliance with our Terms, excessive betting behavior, multi-accounting or fraudulent activities, as per applicable laws and regulations.
Intellectual Property and Platform Ownership
All content on our platform is owned by Spinsahara Casino. You agree not to copy, distribute, modify or use any part of the intellectual property without prior permission from us in writing.
Limitation of Liability
We will do our best but cannot guarantee availability, timeliness, security or accuracy of information provided through our services, games and platforms. In no event shall we be liable for indirect, incidental consequential damages resulting from your breach of these Terms or use of our platform.
Modification of Terms
These Terms can be updated at any time without prior notice to users. We may notify you by email when changes occur but it is your responsibility to regularly check this document for the latest version and abide by new terms upon making a deposit, placing bets on games etc.
Contact or Support Guidance
Should you have questions about these Terms or require assistance with using our services please reach out via customer support channels available 24/7.
Applicable Licensing or Regulatory Oversight
Our operations are regulated under the laws of Curaçao and subject to their oversight.